Privacy Statement

At Chane, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and related platforms.

This Privacy Statement explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

Depending on how you interact with Chane, we may collect information such as:

  • Your name and contact details.

  • Email address, telephone number, and business information.

  • Shipping, delivery, or service-related information where applicable.

  • Information you provide when contacting us or requesting our services.

  • Website usage information, including IP address, browser type, device information, pages visited, and approximate location.

  • Cookies and similar technologies used to improve website functionality and user experience.

We only seek to collect information that is reasonably necessary for the purposes described in this statement.

2. How We Use Your Information

We may use personal information to:

  • Provide and manage our products and services.

  • Process and respond to enquiries, requests, and communications.

  • Process transactions or service requests.

  • Provide shipping, logistics, delivery, or other services where applicable.

  • Maintain and improve our website and services.

  • Verify information and help prevent fraud, misuse, or unauthorized activity.

  • Send important service-related notifications.

  • Comply with applicable legal and regulatory requirements.

  • Provide relevant information about our services where permitted by law.

3. How We Share Information

Chane does not sell your personal information.

We may share information with trusted service providers, contractors, business partners, or professional advisers when reasonably necessary to provide our services or operate our business.

We may also disclose information where required by law, legal process, regulatory requirements, or where necessary to protect the rights, property, safety, or security of Chane, our customers, or others.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to remember preferences, understand how visitors use the website, improve performance, and provide a better experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore take appropriate precautions when providing information online.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, resolve disputes, maintain business records, and comply with applicable legal or regulatory obligations.

When information is no longer required, we take reasonable steps to securely delete or anonymize it where appropriate.

7. Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate independently from Chane and may have their own privacy policies.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy statements before providing personal information.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of information where legally permitted.

  • Object to or restrict certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Request information about how your personal information is used.

Requests should be made using the contact information provided below.

9. Children’s Privacy

Our website and services are not intentionally designed to collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, remove the information.

10. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised effective date. We encourage you to review this statement periodically.

11. Contact Us

If you have questions about this Privacy Statement, how we handle personal information, or wish to exercise an applicable privacy right, please contact Chane through the contact details provided on our website.

Chane
Privacy & Data Protection
Email: [Insert privacy email address]
Website: [Insert website address]

By using our website or services, you acknowledge that you have had an opportunity to review this Privacy Statement.